General FAQs

A: Yes! Every seller can register their first business for free with no obligation. You only pay if you're satisfied and want to add additional businesses.

A: All payments are securely collected via Stripe and processed through our US-based account (US FAST EAGLE), ensuring safe and reliable transactions.

Done-For-You Listings (PPP) FAQs

A: After signing up and selecting your business type, our team handles everything—product photos, videos, descriptions, and tech specs. With just two clicks, your optimized listings go live.

A: We support virtually all business types! From physical goods to services, our experts tailor listings to your specific offerings.

A: Instantly! All our listings are pre-created, professionally verified, and optimized in advance. When you pick and post them, they're live immediately - no waiting period.

Smart Q&A Matchmaking FAQs

A: Our system suggests pre-written responses to common buyer questions, cutting reply time by 80% while maintaining accuracy.

A: Yes! While we provide industry-standard templates, buyers can edit or add specific queries to their requests.

3-Tier Verified Badges FAQs

A: We manually review legal documents (tax IDs, business licenses) and track performance data (delivery times, reviews) for Prime Badge eligibility.

A: Yes, annual renewals are required for compliance badges. Prime Badges are reassessed quarterly based on performance metrics.

Business Networking FAQs

A: Our algorithm suggests matches based on your industry, past interactions, and mutual connections—prioritizing highly-rated partners.

A: Absolutely. You have full control over your network and can manage incoming requests in your settings.

Price Offer Request (RFQ) FAQs

A: Most requests receive 5–15 competitive bids within 24 hours, depending on product category.

A: Our system flags extreme outliers, and buyer reviews help identify suppliers who consistently deliver on their quotes.

Payment & Security FAQs

A: Only after you manually confirm you want to expand beyond your free first business. No automatic charges.

A: Yes! We use Stripe's PCI-compliant system and never store full payment details on our servers.